In order to take payments from customers based in the US, we will need to enable the ACH scheme on your account. To request this scheme be added to your account, please contact our Support team via email.
If you have ACH enabled, regulatory obligations require you to provide some extra information to ensure you meet security and compliance standards. This information will be manually verified by our Verification team.
Within the Tell us about your company section, you will be requested to provide information on the Ultimate beneficial owners (UBO) of the organisation, including a Control prong member. This is an individual with significant responsibility to control, manage or direct a legal entity customer, including an executive officer or senior manager. Examples of Control prongs may include:
- Chief executive officer
- Chief financial officer
- Chief operating officer
- Managing member
- General partner
- President/Vice president
- Treasurer
- Any other individual who regularly performs similar functions
Next, you will be required to complete the US verification details section. This will include a Social Security Number or passport details.
Please note: US citizens are required to provide a Social Security Number, while non-US citizens will need to provide passport details.
Once you have completed this section, click Submit for our Verification team to manually review this information.
