An aspect of identity verification requires that we confirm the address of the individual. This article clarifies the documentation GoCardless can accept when verifying your address.
Information the document must include
We request that you upload a recently issued document confirming the residential/home address of the person being verified. The document must display the following:
- Full name
- Residential/home address
- Date of issue within the past 6 months
This should be issued by a credit agency (e.g. a bank or utilities provider) or government authority.
GoCardless can accept clear colour photos of the following:
- Utility Bill
- Bank Statement
- Council Tax Invoice
You can upload the document via your dashboard here.
Requirements
The photo must:
- Be clearly legible in its entirety - take care to avoid glare from camera flashes or cutting off part of the document
- Be currently valid i.e. in date (not expired)
- Be in full colour - we cannot accept black & white documents
- Show the full document (i.e. not cropped)
Please note: We will not be able to use the same document as proof of identity.
