Bank account: manual verification (AU)

We will ask you to upload a recent bank statement to verify ownership of the bank account before we can settle any funds to it.

This article clarifies the documentation GoCardless can accept when manually verifying your bank account.

• Documents we can accept
• Information the document must include
• Requirements

Documents we can accept

GoCardless can accept clear colour photos of the following:

• Bank statement
• Screenshot of online banking
• Bank account opening letter
• Official letter of proof from your bank (confirming the account holder name and account details)

Information the document must include

• Account name
• Account number
• Bank state branch (BSB) number

Requirements

Please ensure that this document is:

• Be clearly legible in its entirety - take care to avoid glare from camera flashes or cutting off part of the document
• Be dated within the last 6 months
• Be in full colour - we cannot accept black & white documents 
• Show the full document (i.e. not cropped)