As part of the account verification process, we are required to verify the identity of certain individuals based on their relationship to the business.
Information the document must include
Documents we can accept
GoCardless can accept clear colour photos of the following:
- Passport
- Diplomatic passports
- National ID card
- Residence permit
Requirements
The photo must:
- Be clearly legible in its entirety - take care to avoid glare from camera flashes or cutting off part of the document
- Be currently valid i.e. in date (not expired)
- Be in full colour - we cannot accept black & white documents
- Show the full document (i.e. not cropped)